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WEBINAR FAQ
  • 1. What is a "webinar"?

    • A webinar (short name for "web-based seminar") is a webcast of a seminar. It is basically an electronic transmission of a seminar to individuals or groups over the World Wide Web. A key feature of any webinar is its interactive elements: the presenter generally presents dynamic visual aids in sync with their presentation, and the remote audience has access to view these visuals and to join via the web.

      Of course, webinars can never be the same as live seminars; but if you cannot make it live, it is the next best thing.

  • 2. What types of webinars does Lotus have?

    • Lotus offers two types of webinar courses:

      1. 1. LotusWEBINAR Rebroadcasts
      2. 2. Live-streaming LotusWEBINARS

      LotusWEBINAR Rebroadcasts are webcasts of our past LotusCEUSeminars. They are eligible for our "Wacth It Free" package.

      Live-streaming LotusWEBINARS are webcasts of our LIVE LotusCEUSeminars. It is almost the same as being there live. You can interact with other webinar attendees through our chatroom and ask instructor questions.

  • 3. What is the "Watch It Free" package?

    • Lotus offers two types of webinar courses:

      The "Watch It Free" package is specially designed for our LotusWEBINAR Rebroadcasts. It is perfect for practitioners who do not need CEUs/PDAs and are interested in learning from TCM Masters of different specialties for FREE. Ideal for our current economic condition, this package allows you to obtain invaluable knowledge from WHEREVER for FREE.

      Invitations to the "Watch It Free" 2010 LotusWEBINARS are e-mailed out regularly, so sign up today to be on our mailing list to receive these invitations.

      No CEUs or lecture notes available with this package.

      No CEUs or lecture notes available with this package.

      Limited seats reserved for this package. Register early!

  • 4. What is LotusWEBINAR™ Wednesdays?

    • LotusWEBINAR™ Wednesdays is our FREE 1-hour TCM webinar that are held on a weekly basis every Wednesday; we invite speakers with differing specialities so you are able to learn various topics of acupuncture and Chinese herbal medicine.

      No Registration required. First come first served. Only 100 seats availiable.

      Invitations to our LotusWEBINAR™ Wednesdays are sent out weekly. Sign up today to be on our mailing list to receive these invitations

  • 5. What is the tuition for a LotusWEBINAR course?

    • Watch It Free package: FREE
      · Available only for LotusWEBINAR Rebroadcast courses
      · Must register before the registration deadline, which is the Wednesday prior to the webinar weekend
         (Late registration is only $20 per course)
      · No CEUs/PDAs, Lecture Notes, nor Gift Certificate included
      · FREE download of the CDManual of Oriental Medicine (a $19.95 value)

      Lecture Notes ONLY package: $25 (per course)*
      ·
      Available only for LotusWEBINAR Rebroadcast courses
      · Must request before the webinar. Any requests during or after the webinar incurs an extra
         $10 processing fee
      · Complete lecture notes are emailed to you prior to the webinar
      · Any additional notes or information taken during class are also emailed to you after the webinar
      · $25 Gift Certificate good towards an herbal purchase of $50 or more

      1-Day CEU package: $150 (per course)*
      ·
      Available for ALL LotusWEBINAR courses
      · Receive 8 CEUs/PDAs on attendance (CA, FL, IL, TX licensees must take a quiz)
      · Complete lecture notes are emailed to you prior to the webinar
      · Any additional notes or information taken during class are also emailed to you after the webinar
      · FREE download of the CDManual of Oriental Medicine (a $19.95 value)
      · $150 Gift Certificate good towards an herbal purchase of $200 or more

      2-Day CEU package (same weekend): $200*
      ·
      Available for ALL LotusWEBINAR courses
      · Receive 16 CEUs/PDAs on attendance (CA, FL, IL, TX licensees must take a quiz)
      · Complete lecture notes are emailed to you prior to the webinar
      · Any additional notes or information taken during class are also emailed to you after the webinar
      · FREE download of the CDManual of Oriental Medicine (a $19.95 value)
      · $200 Gift Certificate good towards an herbal purchase of $300 or more

      *Any request for Lecture Notes or CEUs/PDAs after the webinar incurs a $10 processing fee.

  • 6. What webinar courses do Lotus Institute offer?

    • Lotus Institute offers a variety of webinar CEU courses.

      CLICK HERE to view this year's LotusWEBINAR schedule.

  • 7. Can I ask questions during the webinar?

    • In the LotusWEBINAR rebroadcast, a chat room is available for posting questions during the webinar. Our moderators will do their best to answer the questions if they know the class material. Many times there are attendees who know the answers to your questions, so they will reply and post the answers in the chat room.

      In the Live-streaming LotusWEBINAR, a question and answer session will be designated for webinar attendees to ask questions. If the designated time is not enough to answer all the questions, our moderators will do their best to pass questions to the speakers and will email you the answers afterwards.

  • 8. How do I register for LotusWEBINAR courses?

    • Online webinar registration is fast and convenient. To register, CLICK HERE.

  • 9. When is the registration deadline for webinar courses?

    • Registration for a LotusWEBINAR course is open until the day of the webinar; however, if you register a webinar course after the Wednesday before the webinar weekend, there will be a $20 late registration fee for each course you register.

      Space is also limited, so register early to guarantee yourself a space.

  • 10. Can I register for a webinar course with a check?

    • Since everything is done electronically, we accept only Visa or MasterCard for webinar registrations.

  • 11. Are LotusWEBINAR courses approved for CEUs?

    • LotusWEBINAR courses are pending approval for 8 CEUs/PDAs by the NCCAOM and California, Illinois, Florida, and Texas Acupuncture Boards.

      NCCAOM: A Username and Password will be emailed to you on the Monday after the webinar course for you to retrieve your CEU/PDA certificate of completion. You have until the Friday after the webinar course to print/save it for your record. To access your certificate, CLICK HERE.

      California Acupuncture Board*, Florida Acupuncture Board, Illinois Acupuncture Board**, Texas Acupuncture Board: Webinars are categorized as Distance Learning by the CA, FL, IL, and TX Acupuncture Board. Therefore, upon finishing the webinar, you must pass a quiz (70% or higher) on the course material to receive CEUs. A Username and Password will be emailed to you on the Monday after the webinar for you to access the quiz. Your CEU Certificate of Completion is immediately available when you pass the quiz.

      *Within a renewal period (2 years), CA Acupuncture Board allows half of the CEUs (25 out of the 50 CEUs) to be from Distance Learning courses.

      **Although webinar courses are approved for 8 CEUs, IL Acupuncture Board only accepts 5 CEUs from Distance Learning courses.

      Please note: State licensing and/or renewal regulations often change, please check with your acupuncture board for more information.

  • 12. How long do I have to complete a CEU quiz for California, Florida, Illinois, and Texas Acupuncture Board?

    • You have until the Friday after the webinar course and three attempts to take and pass the quiz. You need a passing grade of 70% or above in order to receive CEUs. To take a webinar CEU quiz, please CLICK HERE.

      ***Please note that the CEU quiz is available only until the Friday after the date of the webinar course. If you do not take and pass the quiz within that one week or within the 3 attempts, you have forfeited your chance to obtain CEUs for California, Florida, Illinois, and Texas Acupuncture Board.

  • 13. What does the gift certificate offer me?

    • The gift certificate is good towards the purchase of the highest quality herbs.

      With each lecture notes purchase of a LotusWEBINAR Rebroadcast course, you receive a $25 gift certificate good towards an herbal purchase of $50 or more.

      With each 1-day CEU registration, you receive a $150 gift certificate good towards an herbal purchase of $200 or more.

      With each 2-day (same weekend) CEU registration, you receive a $200 gifit certificate good towards an herbal purchase of $300 or more.

  • 14. What is the CDManual of Oriental Medicine?

    • With a LotusWEBINAR registration, you receive the CDManual of Oriental Medicine FREE ($19.95 value). The CDManual explains a special collection line of formulas that are formulated by speakers of Lotus and doctors of various specialties. It is a compilation of work from doctors such as Richard Tan, John Chen, Jimmy Chang, Li-Chun Huang and more. Some of the formulas may be discussed during LotusWEBINAR courses so this will be a handy reference guide for you to look up specific ingredients and functions.

      Your gift certificate (included, if you purchase CEUs/PDAs or lecture notes) is also good towards the purchase of these special collection formulas.

  • 15. What time does the webinar begin?

    • LotusWEBINAR Rebroadcasts all begin at 9:00 a.m. Pacific Time.

      Since Live-streaming LotusWEBINARS are webcasts of our Live LotusCEUSeminars, they begin at 9:00 a.m. in the time zone where the live seminars are held. You will be able to log-in at 8:00 a.m. (remember, this is the time zone in which the seminar is held) with the log in information provided in the confirmation and reminder emails.

  • 16. What time does the webinar end?

    • LotusWEBINAR Rebroadcast courses all end at 6:00 p.m. Pacific Time.

      Since Live-stream LotusWEBINAR courses are webcasts of our Live LotusCEUSeminars, they end at 6:00 pm in the time zone where the live seminars are held.

  • 17. When should I log into the webinar?

    • You will be able to log into the webinar 1 hour before the start of the webinar.

      Please log in early to allow time for configuration of your computer, gaining familiarity with the broadcast screen and easy screen controls, and with the adjustment of the volume for your speakers/headset. To set up your computer, CLICK HERE to download the instruction page.

      If you encounter problems logging in, please chat with us at www.elotus.org/chatroom. If we are experiencing technical difficulties with the log-in process, updates on any changes will be posted in the chat room immediately.

  • 18. How do I log into a LotusWEBINAR?

    • On the date of the webinar course, click on the "WEBINAR IN PROGRESS - JOIN MEETING" logo on elotus.org home page. This will take you to a "WEBINAR IN PROGRESS" page in which you will be able to log into the webinar course. Click on the Log In button next to the course you registered for, and then you will be lead to a new page as shown below, where you are required to enter your login and password.

      Click on Enter with your login and password. Your login will be the email address in which you received the registration confirmation email. The password will be given to you in the confirmation email, as well as the reminder email. The webinar site opens 1 hour before the seminar and you may log in early to configure your internet and computer settings.

      Once you are in the webinar meeting room, you see the following screen:

      During the webinar, the presenter appears in the Camera and Voice pod at the upper left corner of your screen. The speaker's PowerPoint presentation is seen in the large central portion of your screen. On the bottom left of your screen, there is a pod supporting a public chat room, in which you can correspond with the moderator should any questions arise. You can also see questions from other webinar participants, as well as the moderator's responses.

      During brief breaks or adjournment for lunch, the webinar hosts may elect to present music and a substitute screen if the broadcast cameras are idle, or offer you the option of signing off and returning at the agreed-upon time for resuming the instructional activities.

      Should your screensaver or internet service provider cause you to lose your connection during the webinar in progress, simply repeat the original instructions for signing in, and re-join the webinar. It may be useful to disable your screensaver for the duration of the webinar, or periodically move the cursor to inhibit the screensaver's action to prevent inteference with your connection.

  • 19. What are the system requirements to attend a webinar? Do I need a special software?

    • LotusWEBINAR courses are web-based. You only need internet access (see note below regarding connection speed) and a web browser such as Windows Internet Explorer or Mozilla FireFox. No special software download is required to attend our webinar. It is 100% browser-based.

      Click here to test your internet connection speed before registering for a webinar.

  • 20. How do I optimize sound and bandwidth to maximize my learning experience?

    • For best sound levels, we recommend that you use an external computer speaker for your volume control. In addition, we recommend laptop users to have a headset ready as well.

      For bandwidth optimization, we suggest having one browser open for the entire length of the webinar. This will enhance the flow of images from the webinar, and maintain the responsiveness of your screen controls. It is also recommended that you do NOT browse the internet while attending the webinar.

  • 21. What is your cancellation and refund policy?

    • There are no cancellation or refund for the LotusWEBINAR courses. If you are unable to attend the webinar course you registered for, but purchased Lecture Notes or registered for the CEU package, you will still be emailed the Lecture Notes and the Gift Certificate is still available for you to use.




 
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