I just created an acccount but I can't log in. What should I do?

If you tried to use "forgot password" and it says the email doesn't exist or tried creating another new account but it says the email address is already taken, that means that your account is waiting for you to activate it.

After creating a new account, a message appeared asking the user to verify their email address with a link that was sent to their inbox. The email subject is "Activate Your New eLotus Account". If you did not find this email in your inbox, please check your junk/spam folders or promotions folder.

If you are still unable to find the email, you may also want to try and do a quick search for "Activate Your New eLotus Account" in your email.