Frequently Asked Questions - Live Webinar Support

Access to a live webinar is only available at the scheduled date and time. To join:

1. Log in and click on My Account.
2. Select My Active Courses.
3. Click on the Live Webinar course.
4. On the blue course access page, click the Click to Watch Webinar button (top right) to join via Zoom.

Access to a live webinar is only available at the scheduled date and time. To join:

1. Log in and click on My Account.
2. Select My Gold Pass Menu.
3. The Live Webinar course appears at the top of the page on the scheduled date under Watch Live Webinars. Click LAUNCH to go to the blue course access page.
4. Click the Click to Watch Webinar button (top right) to join via Zoom.

Attendance is tracked automatically when you join the webinar via Zoom. To earn CEUs, you must attend the entire course—no exceptions!

If your Zoom app is malfunctioning, email us right away at info@elotus.org.

You can also join the webinar from your web browser:

1. On the blue course access page, click Click to Watch Webinar (top right).
2. Click Launch Meeting.
3. If prompted to open the Zoom app, select Cancel.
   
4. Select Join from your browser.
   

To join our live webinars, you’ll need a compatible device and the Zoom app installed on your device.