Frequently Asked Questions - My Courses

1. Go to My Account.
2. Click on Take Quizzes.
3. Select the quiz title, complete it, and fill out the evaluation form to earn your CEUs.

You can watch Distance Learning courses anytime.

1. Go to My Account.
2. Click on My Active Courses and select the course title.
3. On the blue course access page, you can watch the video, download lectures, take the quiz, and access the Clinical Manual of Oriental Medicine.

Live webinars are available only at their scheduled date and time.

1. Go to My Account › My Active Courses.
2. Click the Live Webinar course title.
3. On the blue course access page:
• Click Click to Watch Webinar (top-right) to join the Zoom room.
• Download lecture notes before the webinar.
4. After attendance is verified, the quiz will appear on the same page within 24 hours.
5. The video recording will be available within 1–3 business days.

If you attended the entire webinar, your quiz will be available within 24 hours, and you’ll receive an email notification when it’s ready.

For webinars held on Friday, Saturday, or Sunday, the quiz will be posted by late Monday afternoon.

If you don’t receive the email after the expected time, contact info@elotus.org.

Lecture notes are available 1–3 days before the webinar on the blue course access page.

1. Go to My Account › My Active Courses.
2. Select the Live Webinar course.
3. On the blue course access page, download the notes before the webinar.

Yes! The video recording will be available to watch on the blue course access page within 1–3 business days after the live event.

Yes! The video recording will be available to watch on the blue course access page within 1–3 business days after the live event. However, without attending live, you’re not eligible for Live CEUs.

If you’d like to earn Distance Learning CEUs for the course, please email info@elotus.org to request the quiz.

If you purchase a course released before 2017, please note that the recording quality may be limited due to previous technical constraints.

For a better experience, we recommend exploring our New Video Releases, where you'll find our latest courses produced with the most-up-to-date production standards.

If you're unsure about a course, you can check its detail page for the original air date to ensure that you select newer recordings with the best quality.

If a course is missing from your account, it may have expired.

• Check if a course has expired: View instructions
• How to extend an expired course: View instructions

You can still get an extension for a course that expired, as long as you purchased it within the last year.

View instructions

As long as you purchased the course within the last year, you can still get a two-week extension to access the quiz.

View instructions