Ethics and Patient Management

Course Level:
all levels
Access Time: 6 months of unlimited access
Originally Aired: 
Sat, 09/10/2016

Course Type: Video
Units: 8 CEUs/PDAs
Accepted by: CA (Category 1), NCCAOM (E​thics​), FL (6 General, 2 Laws & Rules), IL, TX (4 General, 4 Ethics), AHPRA, AFPA, BAcC, CTCMA, NZASA, NZRA; No IVAS approval
Run Time: 8 hrs

This course covers the following subjects:

  • How we see ourselves versus what patients see
  • The clinical encounter
  • Clinical reasoning
  • How to build and maintain rapport
  • Convert anxiety to action
  • Framing the issue
  • Verbal and non-verbal communication
  • Conflict resolution
  • Running your business for long-term success
  • Managing staff ethically

Purchase this product and receive access to the Lotus Clinical Manual of Oriental Medicine for FREE!

Dr. David Wells is a chiropractor and acupuncturist with 30 years of clinical experience and in this course, he will help practitioners understand how to build and maintain a successful practice through providing an emotionally warm but professional environment that respects and meets the needs of our diverse patient population, office staff, and colleagues. We are in the business of serving others. The quality of our relationships depends on our internal ethical guidelines and intentions and how well we communicate. Skillful communication can make the difference between personal and financial success on the one hand or failure, even lawsuit or disciplinary action on the other.

Upon completion of this course, practitioners will:

  • Understand professional legal and ethical guidelines and how to apply them.
  • Understand subtleties of effective verbal and non-verbal communication.
  • Understand continuous quality improvement from both a business and professional standpoint.
  • Understand how to apply clinical reasoning and the scientific method to patient care.
  • Understand how to plan for long term financial success and stability.

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Units : 
CA (Category 1), NCCAOM (E​thics​), FL (General), FL (Laws & Rules), IL, TX (General), TX (Ethics/Safety), AHPRA, AFPA, BAcC, CTCMA, NZASA, NZRA
Speaker Preview: 
See video



I am a GOld Pass Member. I have just watched the video of "Ethics and patient management." I clicked Quiz bottom. then the screen suddenly kicked me out and I could not take quiz any more.

Please show me show to take the quiz.

I have a gold pass. Already
Samantha von der Heydt

I have a gold pass. Already watched several videos. Accidentally discontinued on 4th video. How do I get back in?

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