I’m having trouble logging in. What should I do?

Having trouble logging in?

  1. Make sure you're using your correct username, not your email. Sometimes browsers auto-fill your email instead.

  2. If you forgot your username, retrieve it by clicking here, then enter your email on the next page. After finding your username in the email, try using it to log in again.

  3. If you forgot your password, you can also reset it: Reset password instructions