Frequently Asked Questions - Live-Streamed CEU Webinar (Online)

Follow these steps on the day of your Live CEU Webinar:

  1. Click My Account after logging in at elotus.org
  2. Click My Active Courses
    1. If multiple courses, under Course Type select Live CEU Webinar then click Apply
  3. Click on the webinar title
  4. Click the green Click to Watch Webinar button and Zoom will automatically open.
  5. Click the Lecture Notes icon to access course handouts. (Available the day before webinar)

At the completion of the live webinar, you will take a 10-question multiple choice quiz and after passing with a 70% or better, you'll be able to download your CEU certificate.

*Full day Live Webinar attendance is REQUIRED to receive continuing education credits. The accreditation bodies require that you participate as if you were present at an in-person CE. Participating for a portion of the class and then watching the video replay for any missed content does NOT count towards full live attendance.

How to open the Zoom webinar through the installed app on computer

  1. Follow instructions above to register for the webinar
  2. on the next page, select Open Zoom Meetings

How to open the Zoom webinar through the web browser

  1. Follow instructions above to register for the webinar
  2. On the next page, select cancel
  3. Click blue button "Launch Meeting", select cancel
  4. Select Join from Your Browser
  5. Click Join

Quizzes for live webinars are available starting the day after the webinar and open for 4 weeks after the webinar. During the 4-week period, you have unlimited attempts to pass the quiz.

HOW TO TAKE QUIZ FOR CEU CREDIT

1. Log into elotus.org account.
2. Click My Account --> My Active Courses, then click on the webinar title. (GP Members: Click My Account --> My Gold Pass Menu --> Review Recent 8-CEU Webinars --> webinar title)
3. Click the yellow Take Quiz button.
4. Complete Course Worksheet, then click the Submit button.
5. Complete the Quiz. There is no time limit and you may retake the multiple-choice exam as many times as necessary to pass with a score of at least 70%.
6. Go to MY CEUs and click on Awaiting Course Evaluation to fill out the questionnaire. (IMPORTANT: Be sure that your name, licensing board, and license number are correct! Any changes will incur a $25 fee)
7. Return to MY CEUs page and click View/Print Certificate. Select your licensing board to download and print your certificate.

You will need a device (computer, laptop, tablet, or phone) and internet connection to attend a webinar. No special software download is required. It is 100% browser-based.

For a more optimized experience, you can click here to download the Zoom Client.

For best audio and video stability, we recommend using Google Chrome with a wired internet connection.

For best sound levels, we recommend that you use an external computer speaker for your volume control. In addition, we recommend laptop users to have a headset ready as well.

For bandwidth optimization, we suggest having only one browser open for the entire length of the webinar. This will enhance the flow of images from the webinar and maintain the responsiveness of your screen controls. It is also recommended that you do NOT browse the internet while attending the webinar.

To use your iPad or iPhone to join us for a Live Webinar, please download and install the ZOOM Cloud Meetings from the App Store.

To use your Android mobile phone or tablet, please download the ZOOM Cloud Meetings from Google Play.

On the day of your registered webinar, log in to the webinar meeting room by following the steps below:

Follow these steps on the day of your Live CEU Webinar:

  1. Click My Account after logging in at elotus.org
  2. Click My Active Courses
  3. Click on the webinar title
  4. Click the green Click to Watch Webinar button
  5. Complete the Webinar Registration by entering your Legal First Name, Legal Last Name, and Email Address associated to your eLotus account.
  6. After registering, the Webinar ID will be shown under the date and time
  7. Copy the Webinar ID and open the ZOOM app
  8. Select Join a Meeting and enter in the Webinar ID number
  9. Lecture notes: Click the Lecture Notes icon to access course handouts on the course page. (Available the day before webinar)


Our webinars are based on an automatic platform in which live tech support will be unavailable on the event day. Please test your device at least 1 day before the webinar to ensure a smooth online experience. If you have not checked your system prior to the event and encounter any technical difficulties, we regret that we are not able to offer any tech support or refund.

Yes. You will be able to communicate with the speaker via the chatroom during a live webinar.

Webinars are from 9:00AM-6:00PM (Pacific Time). Meeting rooms open at 8:30 a.m.

Lunch is from 1:00PM-2:00PM, Pacific Time. There are also 2 short breaks in the morning and two breaks in the afternoon, after lunch.

Lecture notes for webinars are typically available 1 day before the CEU webinar. The link to access and download the lecture notes is on the blue course access page for that webinar.

To access and download the lecture notes, follow the steps below:

  1. Click My Account after logging in at elotus.org
  2. Click My Active Courses
  3. Click on the webinar title
  4. Click the Lecture Notes icon to access course handouts. (Available the day before webinar) See the YELLOW BOX in the sample image below.

When the recording is available, the link to access the recording may be found on the blue-colored course access page. You will have 4 weeks from the webinar event to watch the class again.