Frequently Asked Questions
My Orders
Course Missing: I can't find a course I purchased. How do I check if it has expired?
Check My Account › My Active Courses for all your active courses.
Don’t see your course listed?
- If you just bought it: Email us at info@elotus.org for quick help.
- If you bought it a while ago: The course may have expired.
How to check if your course has expired:
- Go to My Account › My Orders to find the order date.
- Check the course type:
- Distance Learning: Access ends 6 months from purchase.
- Live Webinar: Access ends 1 month after the live session.
Need to extend an expired course? View instructions on how to extend your access.
Course Missing: My course expired. How do I get an extension?
Courses purchased within the last year are eligible for a 2-week extension of access.
- Purchase here: Course Extension $25.
- For multiple courses, submit a separate payment for each.
- Once you’ve purchased, email info@elotus.org with the course title(s) you want reactivated.
Note: Courses purchased over 1 year ago will automatically receive a refund for the extension fee, as they are not eligible for extension.
