Frequently Asked Questions

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Do you report to FL CE Broker?
Course Tech Support
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Frequently Asked Questions

My Account

I’m having trouble logging in. What should I do?

Having trouble logging in?

  1. Make sure you're using your correct username, not your email. Sometimes browsers auto-fill your email instead.

  2. If you forgot your username, retrieve it by clicking here, then enter your email on the next page. After finding your username in the email, try using it to log in again.

  3. If you forgot your password, you can also reset it: Reset password instructions

I’m having trouble logging in. How do I reset my password?
  1. Click here and enter your username or account email. You’ll receive an email with a one-time reset link (valid for 24 hours).
  2. In the email, click the one-time reset link Reset Password to access your account.
  3. Go to My Account, select My Profile, then click account.
  4. Enter and confirm your new password, then click Save at the bottom of the page.