Frequently Asked Questions

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Frequently Asked Questions

CEU Certificates

Where can I download my certificate and receive CEUs?

You can download your Certificate of Completion from your account.

  1. Click My Account, then select My CEUs.
  2. Click View/Print Certificate to download the PDF.
  3. If you see Take Course Evaluation instead, complete the evaluation first — your certificate will be available immediately afterward.

Please note that certificates are kept up to 5 years of completion.
For example, if a class was completed on June 15, 2023, the certificate will stay in your account until June 15, 2028. We recommend downloading all your certificates for your own records. Retrievals after expiration will incur a $25 fee.