Frequently Asked Questions
CEU Certificates
How can I download my NCCAOM-branded certificates?
NCCAOM-branded certificates are emailed directly to you from NCCAOM. If you did not get yours, please contact us at info@elotus.org.
eLotus automatically reports to the following states when you complete a class that qualifies for NCCAOM certificates: AK, AZ, AR, CO, CT, DE, GA, ID, IN, IA, KS, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OR, RI, SC, TN, UT, VT, VA, WA, WV, WY.
My CPR Basics class certificate is missing from the NCCAOM PDA portal. What should I do?
If you don't see your CPR Basics class in the NCCAOM PDA portal, you need to upload your certificate manually:
- Download your certificate from eLotus: View instructions
- Manually upload your certificate to the NCCAOM portal: View NCCAOM upload instructions
